Turn shoppers into buyers with AI.
Heycart is an AI shopping assistant for Shopline that connects to your store, speaks your customers' language, and guides them from browsing to checkout, 24/7. Not just another chat bot, Heycart connects directly to your store's API for real-time data.
Everything your store needs.
Discovery, language, checkout and escalation all happen inside one conversation. A customer can describe what they are looking for, get a straight answer in their own language, and buy without ever leaving the chat. Every reply passes a quality gate before it reaches a customer.
With smart escalation complaints and specific issues can go straight to your team with a full conversation attached. Built directly on your store's API, so that queries regarding stock, pricing and orders are all correct and exactly what your store actually holds.
Visit heycart.aiSmart product discovery
Customers describe what they want in natural language. The AI searches your catalogue, compares options, and shows product cards with images, prices and variants right in the chat.
Any language, automatically
Customer writes in Spanish? The AI responds in Spanish. Arabic, Japanese, French. It detects and matches the language automatically, while product names stay in your store's language.
In-chat checkout
Customers browse product cards, select variants, add to cart and check out without leaving the conversation. The cart syncs with your store's real checkout.
AI quality gate
Every response passes through a quality gate before reaching customers. It catches language mismatches, hallucinations and off-brand replies, so bad responses never go live.
Smart escalation
When the AI can't help, it hands off to your team with full conversation context. No customer gets stuck.
Analytics & knowledge gaps
See what customers ask most, which products drive interest, and where the AI couldn't answer. Knowledge gaps tell you exactly what content to add next.
Store data in, answers out.
One-click connect pulls products, collections, pages, blogs and orders straight from your store's API, alongside any knowledge documents you add for policies, sizing or delivery. That means the assistant answers from what your store actually holds, at current prices and current stock, rather than from a crawl of your site taken weeks ago. Every reply passes the quality gate before it reaches a shopper, and anything the AI cannot answer goes to your team with the full conversation attached. Setup takes about five minutes and needs no developers: connect the store, set your brand colours and greeting, then deploy.
Where Heycart fits your business.
Tell us about your catalogue, your support volumes and where customers currently get stuck. We'll talk through what Heycart would take on, what it would leave to your team, and whether it makes commercial sense for your store.
Visit heycart.ai
- →Where Heycart would sit in your current stack, and what it would replace
- →An honest view on whether it earns its place, or whether something else fits better
- →Free, with no obligation to work with us