Technology Evaluation & Selection

We help businesses make the right technology choices

In a crowded marketplace of platforms, plug-ins and promises, making the right technology choices has never been more complex or more critical. The rise of AI has only intensified the challenge, with new tools emerging daily and bold claims becoming harder to verify. That’s why making a future-proof decision has never been so important. At STRATAGEMS, we offer honest, experience-driven Technology Evaluation to help retailers cut through the noise. Our expert consultants draw on deep industry knowledge to assess your current setup, identify gaps and inefficiencies, and recommend solutions that align with your business goals, not someone else’s sales target. Whether you're replacing legacy systems or exploring emerging tools, we’ll guide you with clarity, integrity and practical know-how.

What We Do ?

At STRATAGEMS, we deliver independent, expert-led Technology Evaluation that goes far beyond feature comparisons or surface-level audits. Our approach is grounded in architectural thinking: assessing not just what you use, but how it all fits together to support (or hinder) your future growth.

Unlike many providers, we specialise in evaluating the architecture of your current environment (“as-is”) and mapping out what a scalable, efficient, future-ready stack should look like (“to-be”). This deep technical insight ensures that any recommendation we make is built on solid foundations, not assumptions. This is ultimately a "change" project and one that needs to be established as such from the outset.

We then guide you through a comprehensive selection process, custom-designed to fit your business and includes budget and cost sensitivity, operational risk appetite, time-to-value expectations & internal capability and readiness.

Our approach includes:

Architectural assessment of your current setup: We document how your systems interact, where fragility exists, and what changes are needed to unlock performance or agility. we look at the WHY of the decision to look for a new technology.
Future-state modelling: We design a scalable, secure, and efficient target architecture aligned to your commercial strategy.
Customised vendor evaluation frameworks: We build scoring models and selection tools tailored to your risk profile, budget and decision-making criteria.
Shortlisting and facilitation: We research and recommend the best-fit vendors, lead demo evaluations, and help you drive stakeholder consensus.

Our goal isn’t to choose “the best tool” on paper — it’s to find the right solution for your business, backed by current & strategic alignment.

Process Overview

We follow a clear, expert-led process to help you make confident, future-proof technology decisions that work both technically and operationally.

Understand Your Goals: We begin by aligning with your commercial strategy, pain points and growth plans — ensuring every recommendation supports your wider objectives.
Review Your Current Architecture: We assess your existing systems, integrations and workflows, identifying gaps, risks and technical debt.
‍Design the Future State: We map a scalable, efficient target architecture aligned with your business and customer needs.‍
Define Requirements: We translate strategic goals into structured functional and non-functional requirements, covering areas like usability, performance, security, scalability, and maintainability — often overlooked but critical to long-term success.‍
Assess Internal Change Impact: We evaluate your organisation’s readiness for change, including training needs, process disruption, adoption risk and stakeholder alignment.
‍Evaluate the Market: We shortlist suitable platforms and solutions, scoring each against budget, complexity, architectural fit and business value.
Guide the Final Selection: We facilitate demos, workshops and internal reviews, thus helping you make a confident, well-supported decision with a clear, actionable roadmap.

Why Choose Us ?

Technology decisions shape your business for years to come. That’s why our Technology Evaluation service is grounded in clear thinking, deep expertise and a genuine commitment to helping you make the right choice — for today and for what’s ahead. You will find us honest and will guide you through the process so you make the right and informed decision.

Expert-Led: We bring decades of hands-on experience in designing, implementing and evolving complex technology ecosystems. Our approach focuses on business needs but also the architecture — understanding how systems interact, scale and support your goals — not just individual features.
Structured and Transparent: Our evaluation process is tailored to your needs, risk profile and budget. We provide clear assessment frameworks, future-state modelling, and comparison tools that support confident, well-informed decisions.
Sector-Specific Insight: With deep roots in retail and eCommerce, we understand the operational realities behind the technology. Our insights reflect not only what works in theory, but what succeeds in practice — across platforms, processes and growth stages.
Collaborative and Practical: We work alongside your team, translating technical options into business value. From initial analysis to stakeholder alignment, we provide clarity and guidance at every step of the journey.

With STRATAGEMS, Technology Evaluation becomes more than a checklist — it’s a strategic enabler, delivered with precision, care and integrity.

Technology Evaluation & Selection

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