AI In Retail

Artificial Intelligence is reshaping retail in ways once thought impossible. At STRATAGEMS, we call this evolution Agentic Retail — where AI-powered systems don’t just automate, but adapt, learn, and act intelligently across every part of the retail journey. From supply chain optimisation to personalised shopping experiences, AI is delivering transformative results that redefine customer engagement and business performance.

Key areas where AI is making an impact in retail include:

• Personalised customer experiences : powered by AI-driven recommendations.
• Demand forecasting & inventory optimisation : to reduce waste and improve efficiency.
• Automated merchandising & pricing strategies : that respond to market conditions.
• AI-enabled customer service : through intelligent chat and shopping assistants.
• Fraud detection & risk management : to safeguard retailers and consumers.
• End-to-end operational efficiency : through connected, intelligent workflows.

With Agentic Retail, the future of commerce is proactive, adaptive, and seamless.